Here are some word-for-word comments from customers and friends of Seatasea Watersports and also our two on-line stores wetsuitsonsale.com and wreckdiversupply.com.

We are very proud of the group we have here and our focus on customer service, product quality and program excellence.  We thought you may be interested in what customers have to say about us and "Team Seatasea!"
 

We appreciate your comments and suggestions and love your kudo's. If you have something to say,  just let us know on our contact us page!

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From a little school we help in Cambodia.  4/28/13

Every little bit helps!    www.aogaah.org

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We had a great time diving with Bill down in West Palm Beach.  He was an excellent instructor and resource.  I can tell that he is passionate about diving and instructing and his knowledge of the local dive sites was second to none.  All in all, an absolutely great experience for both me and my wife.

Tom (Iowa City) 4/15/2013

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Thanks so much!  I am so glad I decided to order it (Kayak) through your store instead of online.  I really appreciate all your help and advice.

Kristina (Cedar Rapids) 4/2/2013

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Hello just a quick message to say I received the lights the other day and am extremely impressed (like always) with the product and your service. Can not wait to get in the caves next weekend.

Thanks  Joe  (Australia) 3/23/2013
 

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Thank you for a GREAT experience with your shop. I will always keep you in mind withmy future purchases and will recommend you to my buddies.  

Dan (Chicago, IL) 1/19/13

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I  wanted to express my appreciation to your staff for the excellent service I received with my prescription diving mask.  Not having a scuba shop in Des Moines, I ordered a mask and lenses through the manufacturer.  When the lenses came they were bifocals rather than the entire lens.  Ken K. was extremely helpful when I called with my dilemma.  I mailed my mask and lenses to your company on Tuesday morning and received them back Thursday, with the lens’ installed!  Please contact me if I owe you any money for the return and installation of the lenses in the mask.

Thanks for the great customer service!

Joyce (Des Moines, IA) 11/16/12

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We took your scuba class over the weekend and I wanted to thank you for being GREAT!  Jerry was a very good instructor never let our questions go  unanswered and we really had a great time. I'm sure that we will be spending all our hard earned play money with you as the sport gets deeper in our veins.

Cheers Matt and Amy (Illinois, USA) 11/12/12

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Thanks!  By the way great customer service, next wetsuit I purchase will be from you guys.  It’s rare to see this kind of customer service these days, keep up the great work.
Cheers,

Mario (Canada) 11/6/12

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Seatasea Note:  Cambodia is a facinating country filled with some of the worlds friendliest  (and poorest) people.  We recently learned of this little school in Phnom Penh for children that cannot afford school.   There is no big financing from mutli-national non-profits, no telethons, no massive office buildings with scores of staff, no TV Ads.  This is one guy and a few friends and volunteers trying to make a difference.  No one is paid other then the teachers.   Everything they get is used to help teach little kids who have no chance for an education.  Once you read about this little school and see the pictures, we hope that your heart is touched as much as ours was.  Any small donation can help their cause so much.

 

P. O. Box 62012

Phoenix, AZ 85082-2012  USA

If you love children, you may want to
read Aogaah's monthly newsletter at:
              www.aogaah.org
An American 501(c)3 Organization

 

RE:  Donation
Kenneth Kremer

                                                                                                          2012 October  2
Greetings:

On behalf of Aogaah Foundation®, I am writing this letter to thank you for your donation.   People and groups like you make possible Aogaah's Village
15-16 School in the Toul Kork district of Phnom Penh, Cambodia.

Students must pay a daily fee to attend Public School (Government School) in Cambodia.  Poor families and many middle class families can not afford to send their children to school.  It is estimated that 80% of the countries' children never have the opportunity to get an education.

Aogaah  (ow caw) means opportunity in Khmer, the language of Cambodia.  Aogaah Foundation's School is free.  Rent, utilities, teachers' salaries, books, writing tablets - - everything is provided for these children - - provided by people like you.

Note:  The Foundation has no paid administration.  Only the Khmer Teaching Staff receives a salary.

I thank you, the Foundation thanks you and particularly, the children thank you.

Sincerely,

Richard C. (Rick) Meyer
Aogaah Foundation® President
teacher_rick@aogaah.org

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Dear SeataSea,

On behalf of the Iowa’s Best Dam Tri Board of Directors, I would sincerely like to thank you for the support and commitment you provided in order to make our event a success.  With your support, we were able to provide a local triathlon to the Iowa City community while raising money for our charity organizations.

We especially want to thank you for providing kayakers, standup paddle boards, wetsuits, and the door prizes we purchased. Also, we would like to thank you for taking time out of your Saturday to set up booth at our packet pickup.

This event would not have been a success without your generous support. We appreciate the willingness with which you have and continue to sponsor our efforts to make our Iowa City a healthy and thriving community. We look forward to working with you next year!

Thanks again.

Sincerely,

Jenna Voelker
Race Director

Iowa’s Best Dam Tri Board of Directors:
Jenna Voelker
Sean Mobberley
Mike McCrary
Kyle Siefers

9/27/12

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To Seatasea Staff :   Just wanted to send a huge Thank you for all of your help & patience, in helping us find the perfect kayaks.  The demo night was a great help.  We really appreciated the time you put in to the kayak class, and helping us in learning to self rescue and feel more comfortable and confident in them.  We enjoy kayaking so much more!  Happy Kayaking

Christene & Jerry Dietz 09/07/2012

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Thank you very much for your donations to North Liberty's first annual Youth Triathlon!  We would not have been able to make the event possible without you!  We had 87 very happy kids able to compete on August 4th due to your support.  We look forward to working with you in the future.

Katie, (North Liberty Aquatic Center, North Liberty) IA 8/18/12

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I recently purchased two kayaks from your store in Cedar Rapids.  I have had nothing but an enjoyable shopping experience.

First, your Monday Discover Demo Day is what sold me.  Having the opportunity to paddle on the water is the only way to test "drive" a kayak.  No other store was willing to let me do this.

Second, your staff was well educated and answered any question I had about kayaks.  No other store was able to explain the differences in kayak designs and why one kayak may suit me better than the next.  The "other" guys typical response was " this kayak costs more, so it must be better"!!

Third, I discovered a factory defect in one of my units when I got home.  Your staff resolved the problem and sent me a replacement part.  

I am sure we will enjoy our kayaks for years to come!  Thanks again for your help!

Scott, (Mason City, Iowa)  7/30/12 

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Here is a picture of kiki without her life jacket in the tandem we got from you J… (try to ignore how dirty the boat is- Wapsi is not recommended right now!!)

We are taking a weekend trip up to Upper Iowa this weekend.

Thanks and have a wonderful day!

Amber (Cedar Rapids, IA) 7/2012

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Dear Ken

The D6 worked flawlessly after it started syncing.   I had problems the first 2 dives.  Had it checked at the Dive Shop and they said it’s a learning curve between the wrist unit and the sending unit. Gave me a couple of tips and after that If I was in 25 feet of the tank when it was turned on it read it.  Annette’s new Pearl I3 worked great as  well.  It was so easy for her to use with the limited mobility of her left arm.   Got to dive the North Wall and a dive site we had yet to do there called Ghost Mountain.     Edwin and the Sieferts did great as well.  Jillian and I took them shore diving on Sunday to get everyone wet again.  Thanks for all you do for us, 

Kevin, Annette and Jillian, (Monticello Iowa) 6/18/12

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“Camp Tanager would like to thank SeaTaSea Watersports for their generous donation of snorkels and masks for the Camp Tanager summer camp program.  Sea Ta Sea has been a supporter of Camp Tanager for over 10 years providing equipment, instruction and general good cheer to the campers and staff that participate in the program.  Camp Tanager provides free-of-charge camperships to financially disadvantaged campers in the Eastern Iowa area.  SeaTaSea’s continued support allows us to offer aquatic programs that otherwise would not be possible.

Thanks again to Ken and the entire crew of SeaTaSea Watersports.

Sincerely,   Donald Pirrie, Camp Tanager Director” 5/22/12

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Thanks Ken, you do great business

Don (Arizona) 6/6/12

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I wanted to commend you and your team on a fantastic weekend of diving.  That was absolutely wonderful and I couldn't have imagined the things we were able to see.  Now that we have "passed the test" we are looking forward to diving in Florida.

Kevin & Shelly (Palo, Iowa) 5/29/12

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I am enclosing a check in payment of the 10' Necky Rip Kayak (Sunrise Color) that I am purchasing.....I was very happy with the service and staff on Saturday, January 7th during the afternoon when my sone and I stopped at your store.   The lady that helped us was very patient and answered our questions about the different models.

Mike (Traer, Iowa USA) 1/10/12

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National Mississippi RIver Museum, Dubuque, IA USA - 1/9/12

Thank you so much for all the tips and help with equipment - Becky (National Mississippi RIver Museum, Duquque, IA USA) - 1/9/11

Thanks for all your help and knowledge with our dive gear and keeping us full of air so we can keep cleaning - Jacki 

Thanks for all your help.  You guys make our air trips easy and smooth - Mikaela

Thanks for all the help and being the best and friendliest dive shop around - 

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Thanks for getting this SCUBA review done for us, and on such a short notice!  You totally rock, and so does Jerry! He was an outstanding dive instructor, and 3 hrs flew by before we knew it. Thanks for everything,

Peter (Dubuque, IA USA)  12/31/11

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Thanks for all your scheduling efforts to make my dream come true this past weekend on completing the open water dive. I personally would like to thank the staff present that day who aided us in completing our skills; please forward them my gratitude...

Uzma (Cedar Rapids, IA USA) 9/29/11

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Awesome mate thanks heaps. Yea what can I say you guys have the best customer service and prices I have encountered anywhere in the world. Thanks again and hope to order from you again soon lol.

Joseph (Australia) 9/25/11

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Hi Guys,  I received the replacement bladder for the wing yesterday. Just wanted to say thank you for your great service!

Anandi (Massachusetts, USA) 8/27/11

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Is it possible to have "fun" shopping for a wetsuit???  YES!!!  I met with Heather on Saturday, she addressed all my concerns, had great suggestions and different equipment options even though the store was full of people.  We even managed to have some laughs.  I ended up buying an additional suit for
my daughter and 2 pairs of goggles. Thank you Heather!!!  Sorry about the sweaty wet suit...lol

Aaron (Iowa, USA) 8/22/11

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I appreciate your fast response...I will definitely order from your company in the future.  Great customer service.

Robin (Mississippi, USA) 8/22/11

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Hi, I'm very happy to receive my wetsuit today.  Thanks for your attention.

Ricardo (Brasil) 8/19/11

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We had time to run to McBride and have a nice 2 hour paddle.  DeWayne ended up really liking having a rudder..who knew?  We had been paddling 15 or 290 minutes and he starts laughing.."I'm steering with my feet!" he says. Anyway...appreciate your help and the young lady too.  Thanks...maybe Sunday we'll float the river...it's down a bit here and sounds like fun... Thanks again!

Jan  (Iowa) 8/20/11

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I received the Halcyon BC yesterday and immediately did 2 dives this morning with it.  It was fabulous.  Regards

Murat (Maldives) 7/30/11

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Ken, Thanks so much for sending these! Tell everyone again thanks for all they did...I know how much time and work they put into helping all of us (mostly me). We will for sure pass on to others what a great place you guys have, and how great the class is!

Linda (Coralville, IA)  7/27/11

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Thanks Ken, Also I want to thank you, JW and Kelsey for all the awesome training you have given me.  Without it obtaining my Instructor Certification would not have been possible.  Thanks again.

Jerry (Cedar Rapids, IA) 7/28/1

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Just wanted to let you know I received my wetsuit and it is wonderful. Thankyou for the swim cap and bag ill be sure to brag about you speedy service and promt emails. Thanks again looking forward to a winning season. 

            Thanks Gail (Canada)           

THANK YOU SO MUCH!  I got the repair kit today and fixed up my suit. good as new!

You really have no idea how much I appreciate all your great customer service. I hope your boss really knows how great you are at it!

I will look to you guys from now on for all my triathlon needs, and I'm sending my  TRI buddies your way too   Talk to you soon.

            Jen (Michigan)   6/2010

Just wanted to let you know I'm really pleased with the new BP and cinch harness. Wow, what an improvement in fit and comfort, even without the accessory padding! Everything went together with no problems, although the instructions were a little vague. Good thing most of it is pretty obvious. Can't imagine it would work with any other backplates though, unless a person could find one with the exact bends and shape of the Halcyon. I didn't think there would be much difference, but the Halcyon BP seems to fit me better than the Fred Tagge aluminum plate I have from a purchase several years ago. Just shows it doesn't always make sense to try to save a few dollars.

Thanks again for the great deal!


             Steve (Davenport, IA) 4/2010

The package arrived yesterday.  Every thing is perfect - I have never had a drysuit that fit so well - its almost as though it was made for me!
Thanks very much for your effort. I'll see if we can arrange a photo shoot.
 

             Geoff (Australia) 4/2010


Last Friday my wife and I were in your shop and purchased two kayaks (Old Town Cayuga 138 and Necky Manitou) from you.  We took them out yesterday here locally on West Lake and all we can say is "WE LOVE THEM"!  Danette (the saleswoman) was 110% correct on everything she spoke of like the handling, comfort, etc.  The only other kayaks we have ever rented/paddled with were Old town Loon's from Bluffton and comparing those to our kayaks, we are smooth paddling.
 
We had a wonderful experience  purchasing from you, and really appreciated the "no pressure sales", and the knowledge of your staff and how she answered our questions and even explained/taught a few new things to us that we were unaware of. SHE WAS EXTREMELY NICE AND VERY FRIENDLY!  We also really appreciated the help with putting the Malone rack on our vehicle from the owner there.  They hauled very nicely back to Davenport, with only one stop to re-tighten the straps for safety sake. And of course the discount when we purchased them that we received on accessories and the card we were given for a discount on future purchases from you.
 
Speaking of purchases.... ;-) We do still have our 10% off card, and have been thinking of a few items to purchase.  The main one being Cockpit Covers for both our kayaks to put on while we travel from place to place and reduce the draft the open cockpit causes when they are on top of the vehicle.  We have been looking online and were curious what two nylon ones would run from you guys with shipping...and our discount of course! ;-) If you could please let us know that would be great! And also feel free to add us to a mailing list also....
 
Once again, thank you for all you did for us and we will not only continue to purchase from you in the future, but will recommend you to all of our friends and family!
 
Best Wishes and Smooth Paddling-  

             Shawn and Blythe (Davenport)  4/2010

I have receive the shipping item. (Halcyon MC Infinity System) on 31.March 2010. Nice dealing with you guys.

            Thanks Mohd Haidir  - (Malaysia)

I attended the open water class taught by Jim Wiegand a couple of weeks ago and I loved it.  Jim’s enthusiasm and knowledge of scuba diving made the class work so enjoyable. He and his assistants in the pool (Keith and Mark) were just as encouraging and accommodating.  I had a great weekend.
Your retail store, classroom setting and the nice lunch on Saturday, were all top notch. Thanks for having such a wonderful resource in Cedar Rapids.  Warmest Regards,

           Rick (Iowa City, IA)

I too, have been going there for years.  The service is excellent, second to none.

           Shirley - (Cedar Rapids)

I've been shopping there for quite a while. Your right, best selection and prices in the area. (didn't know about the discount either, even better.) Here is a link to their website to check things out before you drive there.

            Brad (Cedar Rapids)

Ken, Thx for getting the wetsuit to me early!!!!!!!!!You guys are the best. It fits great and I love it.

            Great job.  dean (Houston, TX)

Thanks for the information and the fast response. I hadn't mentioned it in my previous email, but there were some scratches on the front plastic, but I considered it unimportant because the plastic comes off. I have been wanting this particular camera for awhile, so I have decided to keep the camera as is and accept your offer.. I really appreciate you taking care of this for me. I was nervous purchasing such an item on eBay being so far away from the location where it was sold from, but I read a line on your auction, something like "we promise you honesty and integrity", that convinced me I could go for it. You have really exceeded my expectations in that regard. 

            Terri (Canada)

I received the NeoSport shorty wetsuit today and it's great. Thanks for letting me exchange suits, and thank you again for your fantastic customer service, positive attitude, and prompt responses. You guys are great. I plan to order from you in the future, and will spread the word that the best place to buy wetsuits is in Iowa! Thanks again, Leslie - ( New Hampshire)

Bought the wet suit and am happy with it.  


             Your service was excellent!!!!!

             KK (USA)

First day back in the office after my holidays and my wetsuit was waiting for me. I tried it on and it fits great. Just wanted to say "thanks" for all your help and will be sure to point all enquiries in your direction. 

             Regards David  (Great Britain)

I just wanted to write and thank you guys for my awesome wetsuit!  I had been shopping around to try and find one that was not junk, in my price range and size.  I was so excited that it arrived so quickly and it fits perfectly.  I will definitely recommend you to any of my tri friends looking for new wetsuits! Thanks again! 

             Audrey - South Carolina

Thought you would like to know I am very pleased by the way you handle business! 

             Thanks Greg

I have to tell you that your company is the most "customer-oriented" that I have ever dealt with.  It's not every day that someone buys a wetsuit but your fast and efficient service is a rarity.  I shall certainly tell anyone who is in the market to buy a wetsuit that they need shop no further than your website!  

             Sue

Received my wetsuit yesterday.  Took it for a test run this morning - it was fantastic.  Swimming in it feels like cheating.  No wonder the other guys beat me out of the water.  Not this time.  Have a tri this weekend and I cant wait for the swim.  Still a little nervous about the transition - but I'm sure I will get it off sooner or later.  Thanks for everything!  

             Damon  (South Dakota)

Just thought I'd send a quick thank you for the great, fast, prompt service that I have always received from you.  I think I've bought nearly everything from the Halcyon catalogue from you guys without ever having any problems.  I'll be placing another order very soon with you guys for more stuff for my doubles rig.

             
Cheers,  Michael (Australia)

Thank you so much. wish I had found you days ago. best,

             Roger (Chicago, IL)

I don't know how you get your instructors but your doing something right. I've never met a more experienced and dedicated group of people teaching any discipline, and I've been to alot of different schools over the years.
The kids had a great time, I think they're hooked, already badgering me about when were going again. 

             Thanks again - Ed B. Grant County, WI

You really are providing great customer service.  I wish dive shops in australia were as helpful as wreckdiversupply.

             Trent - Australia

I received my wetsuit today. Great fit and great service.  I'm very pleased. Thank you

            Cathy (USA)

Hi Ken,
I guess you're back to Ice diving now...It's going to be 88F here tomorrow, and the water in Med is still 62 the dry suit becomes a wet suit even before I get to the water!You should try this once - then you'll learn to love your snow :)))

Sorry for not writing before - my head was a bit busy during the work days and my hands where away from computer during the weekend. I've received the package in the last week of February - everything is
as promised, I'm very happy :)

I've never used the closed circuit lift bag before -  it's amazing how comfortable it is!!!!!! In simulated BCD failure it was just like having another wing under the belly - so easy to control the trim and the buoyancy!

Thank you very much - I guess it was not my last order with you :)



            All the best 
Evgeni (Israel)

Hi, 
I'm not sure if I ever said "thank you" for all your help, so I thought I'd send it along now.


            Take care,
Kathy (Canada)

Thanks Ken,
I must say that your communication and service are fantastic - Good luck in getting to #1 Halcyon dealer. You are already there in my book!

            Cheers
            Darren (Australia)

Hi Ken,

Some positive feedback.
Thought that you'd like to know that the package just turned up at my desk.  Looks like the USPS service has been pretty good.
regards,

             Chris (Australia)

Thank you much for such a quick response!  It came in late today and it’s awesome.  Thank you so much.  You have definitely got a new & lifelong customer.  Have a great New Year!

             Rosie (Georgia)

Thank for my swim skin it is my first of this kind of wet suit. I like my swimming all year round and i live near a lake that i swim in the summer. I now can swim in the winter hear in California.

            Jerry - (California)

I wanted to thank you for you excellence in service. The wetsuit I purchased is for my daughter, and the first one being to big I hand to exchange for a smaller size.  The turn around time was fast, and she will be so happy to see it under the Christmas tree. Thank you again.  Please be assured that we will tell our friends in our triathlete community about your website.

             Jenny

Hall of Praise: No single anecdote is grounds for putting a merchant in Retail Ink's Hall of Fame. But when a reader offers a particularly telling example of good service, the deserving retailer will find the praise excerpted here.
Patti Wolf of San Jose read last week's column about non-responsive online retailers and agreed that she has had "many negative experiences" of that kind. Then she added:
"But I've also had a very positive experience with one online retailer - Seatasea Watersports (www.seatasea.com).
"After a local search for a wetsuit proved fruitless, I, in desperation, went online. I chose www.seatasea.com. based solely on their merchandise and price. I needed a wetsuit in a week, and noted this in the comment section of the checkout process.
"A rep from Seatasea called me the day after I placed my order, and expressed concern about the week turnaround from Iowa to California. We talked shipping options, and he advocated priority mail instead of the more expensive UPS 2nd Day or overnight, based on prior experience. The priority cost turned out to be the same cost as Seatasea regular shipping - a flat $7 no matter what the shipping weight.
"I received my wetsuit on time."
A second buying experience also went well for Wolf, who has been steering others to the site.

             San Jose Mercury News - 10/13/2007

Hi Jim 
Just wanted to let you know that I got back from my Belize trip and I am officially a scuba diver!  We went to Amber Gris Caye and it was absolutely amazing, the diving was great and the dive shop we worked with was awesome.  We did a night dive which was AWESOME, and ended up going to the blue hole which was AMAZING!!  If you haven't done it I suggest doing it.  It took us 3 hours to get there, and we had to leave at 5 in the morning so that part sucked but the diving was great.  It was my first dive that I actually went down that far (130ft) so I was a little scared at first but once I got down there it was great.  On the way up we had 8 coral reef sharks circling around on the top of us that was enough to almost make me loose it but it was truly a sight to see.  Then on another dive I got to hold a nurse shark which was awesome.
Anyway just wanted to let you know that it went well and I appreciate all the help you gave me in the class.  Hope to see you at Eggys some time soon, have a great day!

             Melissa (Iowa)

Danette  - Thank you so much………I cant believe the outstanding service.  I will UPS the return suit Wednesday if that’s ok.  Looking forward to using my new wet suit as the water temp is dropping even in San Diego.  Again thank you so much and will be sure to pass this on to others……….

           S/geo - San Diego

I just wanted to thank Ken and Seatasea Watersports Center for the terrific customer service. I appreciate the job Ken did to get my equipment to me when I needed it in a hurry!  You guys run a great operation!

            Thanks again,  Dennis (Ohio)

I'm a new diver, just did my OW course a little over a year ago,  heading toward some tech diving if I ever get my skills down.  I  found you guys early on, ordered my first BP/W from you, lots of  little things.  Just 
wanted to say thanks for the continuing rapid  service and helpful staff. I can't say that I'd ever want to live in  the Midwest again, but it would  be nice having you around the corner.  (The new Halcyon stage SPG is very  nice, compact and readable.)

            Ron

You rule!!  Great response time and totally professional. I order another wetsuit (on-line from a website that shall remain nameless) on Tuesday and was informed that the item was sold out...  2 weeks ago!!


             Best Regards, Brian

Ken, I just wanted to thank you for the excellent customer service.  Unfortunately, one would be hard
pressed to find a company willing to provide the updates you and yours did with my wetsuit order.  I received the shipment yesterday and low and behold, you also sent the back-ordered black race belt,
not the blue one we had discussed.  So once again, THANKS!  You guys will be at the top of my
recommendation list 

             Tyler

To Everyone at Seatasea,Haley and I just got back from Cabo,Mexico diving in the Sea of Cortez.It was AWESOME! THANK YOU for making it possible.

             RICK and Haley. (Iowa City, IA)

Just wanted to thank you all for my shorty q-roo i got in time for my triathlon last sunday.
 my skeptic self thought it was too small, etc., but the chart did not lie! and a darn good price. thanks again.

             
Nick - Plantation, Fla.

I went on a cruise and went diving this weekend in the Bahamas.  Thanks for  your class I was able to do it and not panic.  It was great to be able to conquer my fear.  I even went by myself because my daughter did not want to dive.We are going on a cruise again and it will be in Montego Bay, Jamaica.Georgetown, Grand Cayman and Cozumel, Mexico.  Should we just book through the ship for scuba diving or do you have some dive shops we can sign up with for these locations.
Thanks again for your great classes.



            Trang (Cedar Rapids)

Seatasea Staff,I can't thank all of you enough for your patients,time and support you gave me in class.Because of you I was able to accomplish a life long dream of becoming a certified scuba diver.
THANK YOU!

             RICK (Iowa City)

Ken  Thanks for your kindness and great service hope we can do a trip soon or perhaps join one of yours someday soon.

            Charlie (Cedar Rapids, Iowa)

Ken, Jim, Mark,Bill, Jennifer, and all,

I just wanted to thank you ALL again for your encouragement, support, patience, and understanding in helping me successfully complete my scuba certification. The very first time in the pool my fear, anxiety, and panic was almost crippling.  For a short time I didn't think I could do it, and even after the pool work, I wasn't sure I could handle the open water. I consider it a  monumental accomplishment for me to have fought through the fear and anxiety. I could have easily given up, but I really wanted to do this not only for Marty, but for myself!  Ken and Jim, you made the open water so much easier for me with your humor and laid back approach.  I never felt rushed or pushed which eased my anxiety tremendously.  I felt you had faith that I could do it, which also eased my anxiety. 

Thanks again, can't say it enough. You have a walking, talking word of mouth advertisement  from us both here in Waterloo from now on!  This was the toughest thing I've ever had to fight through--I can do anything now.  Maui here we come....

             Gail :)  (Waterloo, IA)

After completing my diving certification I would like to sincerely thank the seatasea staff.  You are a fun
and interesting group of people.  Humans were not designed to live under water so the whole scuba
concept can cause some apprehension.  My instructors maintained a calm and pleasant atmosphere which made the whole experience easy and enjoyable.  Thanks again

             Larry (Marengo, Iowa)

Hey Ken:

I just wanted to thank you for the advise on the long sleeve wetsuit.  I competed in the International Distance Chicago Triathlon this weekend and put up a personal best time in the swim.  It was the first time I ever used a full wetsuit in a competition  The wetsuit did give me a lot extra bouyancy and helped conserve a lot of energy.  I was also able to complete the bike in a personal best time.  My run wasn't as good, but you can't ask for everything. I beat my goal of 3:00 hours by nine minutes and do credit a lot of that to the swim.

Thanks again for you help.

              Chris (Wisconsin)

Hello,
I received my package yesterday (incredibly fast!). I want to thank you for your excelent service and great selection of goods!



             Peter (Sweden)

Hi Ken.
Wade from Edmonton, Canada.  Just letting you know that everything arrived safe and sound.  Both packages took exactly 3 weeks to arrive.  Even with the Christmas rush.  I managed to try everything out last night in our large public dive tank.  I’m so happy with the outcome, there better than I had expected.  I’ll be sure to pass you and your company name around to the divers around here.  And for sure I will be pricing things out so I can order more goodies from you.  Take care and talk to you soon.

             Wade

Ken,
I just wanted to leave you with a quick note. I was at your store yesterday and bought a few items. I was VERY pleased with your service and the size of the store. You were very helpful and knowledgeable in assisting me. I'll definitely be coming back to your store as well as referring other divers that I know to visit your store. Keep up the good work and thanks again.

             Spencer (Cedar Rapids)

Ken and All at Seatasea,

Well we're back from Maui and the trip was phenomenal !  We'll send some pics to ya soon.  Ken, you were right, I was smiling ear to ear the entire trip.  Scuba went great, we did five dives and tons of snorkling.  We used mostly Lahaina Divers as our dive shop, and they were awesome. We even went to a place called Cathedrals Lana'i which is a cathedral-like structure you swim into with sunlight shining through, unbelievable!! The dive master even told me I did a textbook giant stride into the water. Go figure...after our first dive my anxiety was zero and really not much then.  We would have even done more diving but, YIKES, it's expensive, but the snorkling was about as good.  Well, just wanted to let you know the trip was amazing and I do LOVE scuba --so glad I fought through the fear.  I would have missed out on so much otherwise.  Marty is also happy that we can now SHARE this experience, he patiently waited ten years. Thanks again for your support, and believing that I could do it. I'm a stronger person now...I was told that courage is when you have a fear of something, but do it anyway !    

            We'll keep in touch....  Gail & Marty :)   

Our high adventure trip to florida sea base went extremely well. Just wanted to say thanks for the help and the loan of the equipment for snorkle training. The scouts who came to your shop to purchase items could not say enough nice things about your shop and staff.

             Thanks again, John - (Cedar Rapids)

Good afternoon Ken,
Once again I truly appreciate your care, consideration and attention to detail. I am glad  I chose your store, you definitely found a right way to do business. I hope I made a right choice by switching to Halcyon.
Have a great weekend.

             Best regards,  Dmitri  (New York)

Hi,
   Thank you for your super fast service. I received the order on Monday 
> June 12th in plenty of time for Father's Day. It will be a big hit!
>

             Jeanie (Baton Rouge)

Hi Ken,
I got the package last wk, and tried it out love it. Kept me warm the whole time when I was in the water. The suit fitted me perfectly. thanks again Ken & looking  forward to do business with you again in the future -

            LM (New York)